Delete your Anvela account

Anvela, by Anvela Technology Ltd. You can delete your account yourself at any time, from the app or the website. It happens at once and cannot be undone.

How to delete it

Sign in to Anvela — on the phone app, or at anvela.ng on any computer or phone browser.
Open Settings, then Your data and account.
Optional: download your data first. A Founder can also download every record of the business as spreadsheet files.
Choose Delete my account, type DELETE, and enter your password (and your two-step code if you use one).

Before anything is deleted, Anvela emails you a short summary of your account (counts and business names only). Forgot your password? Use Forgot password? on the sign-in page first.

What is deleted

Your sign-in, profile and photo, settings, devices and inbox.
A business you founded (and do not share with another active Founder), with every record and file in it.
On Anvela Market: your buyer details, saved addresses and questions.

What is kept

A business you only worked in carries on and keeps its own records. What you did there stays, shown as “Former member” — without your name or email.
A shop keeps its record of orders you placed with it; a review you wrote keeps its words, shown as “Former shopper”.
Anvela keeps a count-only note that a deletion happened (when, and how many businesses and files) — no name, email or other detail.

When it has to wait

Deletion is paused, and the screen says why, while:

Paid Anvela Market orders in your business are not yet delivered or refunded, or a return is open.
A booking is still to come, or a booking payment is in progress.

Once those are settled, you can delete straight away.